Creative Leadership

Kazi Mazid-Ur-Rahman

Kazi Mazid-Ur-Rahman serves as the Deputy Manager of Central Operations at Nexus Netro Limited, where he provides strategic leadership across Operations, Business Development, Quality Assurance, and Learning & Development. With over seven years of experience in global BPO operations and client management, he plays a pivotal role in shaping the company’s operational excellence and organizational growth. Kazi is recognized for driving data-backed decision-making, implementing scalable processes, and fostering a high-performance culture that aligns with the company’s strategic objectives. His expertise spans performance analytics, process reengineering, KPI governance, and cross-functional collaboration, ensuring consistent service delivery and sustainable results across international markets. Prior to joining Nexus Netro Limited, he held key operational and quality leadership roles at Riseup Labs, Bproperty.com, Pathao, Lever n Gear Ltd, and Grameenphone, where he built a strong foundation in customer experience management and workforce development. Known for his analytical acumen, disciplined leadership, and forward-thinking approach, Kazi continues to advance Nexus Netro’s mission to deliver innovative, efficient, and globally competitive outsourcing solutions.